Agus Sutrisno: Strong Culture and Work Systems Are Key to Building a Competitive Palm Oil Workforce
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Industry Information
Updated:2026-11-10 09:30:02
This was highlighted by Agus Sutrisno, Human Capital & OSM Director at Bumitama Gunajaya Agro (BGA), during IPS Planter Talks 2026 Series #5, themed “Leading from the Field: Turning Leadership into Excellence & Result”, attended by on Saturday, November 7, 2026. Agus said human resource development should begin with a clear organisational vision. Companies need to define the type of organisation they want to build and establish values that guide employees in their daily work. He stressed that corporate values should not remain slogans or words employees simply memorise. Instead, they must be reflected in everyday behaviour, workplace practices and...
This was highlighted by Agus Sutrisno, Human Capital & OSM Director at Bumitama Gunajaya Agro (BGA), during IPS Planter Talks 2026 Series #5, themed “Leading from the Field: Turning Leadership into Excellence & Result”, attended by on Saturday, November 7, 2026.
Agus said human resource development should begin with a clear organisational vision. Companies need to define the type of organisation they want to build and establish values that guide employees in their daily work.
He stressed that corporate values should not remain slogans or words employees simply memorise. Instead, they must be reflected in everyday behaviour, workplace practices and decision-making.
Employee engagement is another important indicator. Companies, he said, can use employee surveys to understand how workers perceive their workplace and their relationship with the organisation.
Agus cited an engagement level above 80% as a target companies should strive for. Strong engagement is reflected when employees speak positively about their company, feel part of the organisation and want to grow with it.
He also discussed employee turnover. As an illustration, an annual turnover rate of 4.8% means that around five out of every 100 employees leave the company within a year.
Beyond culture and engagement, Agus emphasised the importance of consistently applying established work systems. Written procedures alone are not enough unless they are implemented throughout the organisation.
He also pointed to competitiveness, suggesting that companies should aim to perform at or above the 80th percentile compared with their competitors.
Ultimately, Agus said organisational excellence depends not only on strategy, but also on leaders' ability to build a strong culture, engaged employees and disciplined work systems.